Service, Billing, and Sales Inquiries:
Email Support: (Please allow up to
24 hours for a reply)
firstname.lastname@example.org. If you are our customer and
have already placed an order on our website, then you will want to Reply
to your email order receipt, which is a different support email
dedicated and prioritized for our existing customers.
NOTICE: If you
have a Gmail email, please check your Spam / Junk folder, because Gmail
is INFAMOUS / NOTORIOUS for sending
legitimate emails to the Spam / Junk folder. This is fact.
This is reality. This is our terrible experience with Gmail.
And this can also happen with Yahoo accounts sometimes. We have to
explain this to people every single day, and it is quite frustrating.
Mon-Fri, 9am-5pm PST (12pm-8pm EST)
Obviously we are not opened 24 hours. Also,
obviously we are closed weekends, so if you call or email us anytime
between Friday evening to Sunday - you will not be answered until
Monday. If you contact us during a holiday, you will not be
answered until the next business day. Thank you.